Engagement & messaging

Enterprise Health + TeleVox

Patient outreach automation with TeleVox.

Enterprise Health integrates TeleVox automated messaging for appointment reminders, recalls and notifications across voice, text and email channels.

Enterprise HealthTeleVox logo
Supported
  • Appointment reminders
  • Notifications
  • Recall outreach
What you get

Connecting TeleVox to Enterprise Health.

Automated outreach

Appointment reminders, recalls and notifications go out on schedule across the channels employees prefer.

Secure by design

Clinical messaging uses Direct / S-MIME and encrypted transport with a full audit trail.

Fewer no-shows

Proactive reminders and confirmations keep surveillance and follow-up appointments on track.

How it works

From scoping to a live interface.

  1. 1

    Scope & map

    We confirm the TeleVox interface type, data elements and direction during onboarding, then map fields to your Enterprise Health configuration.

  2. 2

    Build the interface

    Enterprise Health's interoperability team configures the interface on established, reusable patterns.

  3. 3

    Test & validate

    We validate message flow, matching and error handling against real sample data before go-live.

  4. 4

    Go live & monitor

    The interface goes live with ongoing monitoring and support as part of your deployment.

Why connect TeleVox

Real value for your programs.

End double data entry between TeleVox and Enterprise Health.
Everything writes to one ONC-ACB certified system of record.
Standards-based, encrypted and fully audited connections.
Employees stay engaged with timely, secure outreach.
Technical details
Integration method
Direct / S-MIME, HL7 SIU, REST notification APIs
Message types
Per interface specification
Direction
Outbound / bidirectional
Standards
Direct / S-MIME, HL7 SIU, REST
Availability
Available
FAQ

TeleVox integration, answered.

How does the TeleVox integration work?

Enterprise Health connects to TeleVox over Direct / S-MIME, HL7 SIU, REST notification APIs. The interface is scoped during onboarding and configured by our interoperability team on established patterns, so data flows automatically into your certified record.

Is the connection secure?

Yes. Connections use authenticated, encrypted, standards-based transport, and every exchange is logged for a complete audit trail across multi-site and global deployments.

Connect TeleVox to Enterprise Health.

See how TeleVox data flows into one ONC-ACB certified record — mapped to the way your occupational and employee-health programs actually run.