Employee & Population Health

Case Management

Coordinating the care, communication and documentation for an injured or ill employee from intake to resolution.

Reviewed June 2026 by Enterprise Health

Key facts

  • Coordinates an injured or ill employee's care from intake to resolution.
  • Keeps clinician, employer and carrier aligned.
  • Shortens lost time and keeps records consistent.

What it means

Occupational case management shepherds a case — often a work-related injury — through treatment, referrals, restrictions and return-to-work, keeping clinician, employer and carrier aligned. Good case management shortens lost time and keeps workers' compensation and OSHA records consistent because every step is documented in one place.

Frequently asked

What does occupational case management involve?

Shepherding a case — often a work-related injury — through treatment, referrals, restrictions and return-to-work, with every step documented in one place. It keeps the clinician, employer and insurance carrier aligned.

How does case management cut costs?

By coordinating care and return-to-work, it shortens lost time and prevents the gaps that complicate claims. Consistent documentation also keeps workers'-comp and OSHA records in sync.

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