Enterprise HealthEAPEmployee Assistance Program
A confidential workplace benefit that helps employees with personal, mental-health or work-related problems.
Key facts
- Confidential benefit for personal, mental-health and work problems.
- Offers assessment, short-term counseling and referral.
- Requires strict access separation for confidentiality.
What it means
An EAP offers confidential assessment, short-term counseling and referral for issues from stress and substance use to family and financial concerns. Confidentiality is paramount, so EAP cases need strict access separation. Enterprise Health includes an EAP encounter to document cases for an individual or dependent, or for an organized event, while keeping records appropriately walled off.
Frequently asked
What does an EAP provide?
Confidential assessment, short-term counseling and referral for issues ranging from stress and substance use to family and financial concerns. Use is voluntary and private.
Why does an EAP need strict access controls?
Because confidentiality is essential to trust and use. EAP cases must be walled off from other records and documented in a way that keeps them separate from general clinical and employer-visible data.
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